Your organization likely settled into your new normal of working from home, and as offices reopen and some employees choose to remain working from home, cultivating and maintaining a successful strategy to continue to manage your teams across multiple locations is key. After seeing the success of adapting to remote work, many organizations are making the decision to give their employees a more flexible office schedule, and some are moving to remote work entirely.
We previously covered some basic tips to assist companies in creating their remote work strategy, today we’ll highlight some specific processes that can be transformed to best support remote employees, or allow for a flexible workplace with employees both at home or in the office.
Hiring and Onboarding
Your organization may be in a place where you can hire new employees to manage new tasks that have come up as a result of increased demand or shifting focuses, particularly within spaces such as manufacturing. If you’re hiring for employees in your facility but have a Human Resources team that is remote, coordinating the necessary paperwork and tasks required for hiring and onboarding can be incredibly difficult without relying on an automation solution.
With Document Management and Automation, you can build a hiring workflow of forms to send to each new hire, including common forms such as I-9s, benefits enrollment, background checks, and other employee documents and manuals. By building a workflow within DocStar, each completed form can be routed to the correct manager, who can review, approve, and then file it to the appropriate employee file, all without needing to physically be in the office. This can be also particularly useful in cases where your new employee will be remote from day 1.
By innovating your current hiring and onboarding process, you can stand out as a competitive employer and also can speed up the hiring process to get your new employees working quicker.
With employees across multiple locations, collaborating on and approving a document can be time-consuming when you’re sending documents or PDFs back and forth. When key documents need approval or updates, and you don’t have much time, how can you ensure that it’s seen by the right people at the right time? DocStar allows for annotations which give you the flexibility to mark up your electronic documents and save these notes as annotations, allowing for collaboration that’s recorded and consistent.
Sharing permissions are also a key part of making document collaboration successful when your teams are in multiple locations. Ensuring that confidential documents stay confidential can be difficult in any scenario, but especially when files are passed around digitally. DocStar allows for granular permission settings in documents, inboxes, folders, workflows, and retention policies. With DocStar you can grant access to documents based on user permissions, which helps to ensure that only the right people see documents at the right time, easing any concerns you may have about utilizing a shared system.
DocStar was designed to be used from anywhere, so the functionality to access, annotate, and approve documents regardless of whether you’re in the office or at home is there for you from day one.
Maintaining successful relationships with your customers should be your organization’s top focus, but often customer relationships get neglected when things feel “status quo.” Ensure your customers are getting the attention they deserve by building a more effective sales order process that can be completed from anywhere.
Consider how your organization receives orders. If they come through the mail and there isn’t anyone there to pick them up, it’s possible orders will be delayed or worse, not fulfilled at all. Emailed PDFs can be a great alternative, but what happens once the order is received? Does it get caught in the shuffle of emails back and forth or does your organization utilize a system that can ensure new orders can get distributed, approved, and filed in a timely manner?
Automating your sales orders is a great way to better support your customers, and make fulfilling the orders easier. Sales Order Automation works by automatically capturing and extracting data with Intelligent Data Capture (IDC). Once IDC recognizes and indexes the order, it can be passed along to be received by your ERP. This step eliminates the traditional step of receiving the sales order and then manually entering the data into your ERP. This entire process can happen with next to no human intervention, except for scanning in an order at the beginning and data validation at the end. Because this process is hands-off, orders can be completed and processes from anywhere.
How to implement remote automation processes
Mosaic has experience in creating custom solutions for businesses of all sizes and across industries. We’re prepared to work with you to understand your current pain points and drive your organization towards a more effective strategy to manage both in-office and remote employees. Ready to take the next step towards a more efficient workplace? Give us a call at 1-800-387-7859