
Moving Beyond Email: The Case for Paperless Office Communications
In the modern workplace, having effective internal communications is essential. Whether you’re in HR, AP, or just trying to run your office smoothly – keeping
Streamline manual, time-consuming tasks in the sales process to enable the sales team to focus on where they can add value
No more typing inbound non-EDI customer POs into your ERP accounting system.
Intelligent capture software makes fewer mistakes than humans and this means more accurate new order entry data.
Order-to-cash cycle time is one of the most important KPIs in order fulfillment. We help you reduce this cycle time.
No more looking for the customer PO, the sales order, the bill of lading or other key documents. They are all maintained in an order “package”.
Sales order automation speeds up the process and eliminates data entry errors which improves fulfillment speed. Customers receive their orders more quickly. In addition, automation improves accuracy. Orders are filled with fewer mistakes—which helps to improve customer satisfaction. If an issue arises, all data is easily accessible to CSRs who can help resolve customer issues for better customer service.
DocStar ECM Sales Order Automation uses Intelligent Data Capture (IDC) to automatically capture and extract structured data, such as a customer’s past purchases from the company, as well as unstructured data such as written communications.
DocStar ECM Sales Order Automation accepts and indexes customer orders, then moves the data on to the next step in the order processing.
If all the conditions are met and there are no exceptions, the order is sent on to the “happy path” by order management software straight to Automated Allocation and fulfillment.
For those orders with no exceptions, this is an easy way for order fulfillment to accept, review, and process the orders – as quickly and efficiently as possible, but also with added human intervention as needed to facilitate and eventually finalize the sales cycle.
The use of Sales Order Automation enables companies to deploy salespeople to those areas where they can make the difference between an initial or repeat sale rather than spending their time on routine, repeatable process that not only can be automated, but also that customer and prospects prefer to have automated.
Automating the sales order process can save time and resources, reduce errors, and improve customer satisfaction by streamlining the ordering process and reducing the risk of mistakes. It can also provide valuable insights and data to help businesses make better informed decisions.
Yes, sales order automation can be beneficial for businesses of all sizes. It can be customized to fit the specific needs and resources of each business, making it a scalable solution that can grow with the company.
Yes, sales order automation can be easily integrated with other systems and tools such as customer relationship management (CRM) and enterprise resource planning (ERP) to create a seamless and efficient workflow.
Automating the sales order process can help to eliminate manual errors and improve accuracy by automating tasks such as data entry and order processing. This can help to reduce the risk of errors and improve the overall efficiency of the sales order process.
At Mosaic, we prioritize the security of our clients' data and use various measures such as encryption and secure servers to protect against unauthorized access. We also have strict data privacy policies in place to ensure the protection of our clients' sensitive information.
Let Go of Paper.
Empower your Business.
In the modern workplace, having effective internal communications is essential. Whether you’re in HR, AP, or just trying to run your office smoothly – keeping
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In the modern workplace, having effective internal communications is essential. Whether you’re in HR, AP, or just trying to run your office smoothly – keeping
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Convenience stores are a cornerstone of modern life, providing us with quick access to essential items when we need them. But convenience stores face multiple
What Our Customers Say
3720 Longview Drive,
Suite 5
Atlanta, GA 30341
T: 800-387-7859
F: 770.458.1787
Mosaic specializes in the transition from “paper based” (manual) work processes to more efficient “paperless” operation with the overall goal of improving business results. Read More