In September of 2001, Mosaic Corporation implemented the DocStar document imaging system for our offices and this investment has dramatically changed our business processes for the better. Since we moved to document imaging with Mosaic, many GA-based Lenders, Closing Attorneys and Real Estate firms have adopted the same technology. We highly recommend DocStar and Mosaic.
The DocStar application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team (at Mosaic) to everyone.
The human resource aspect speaks for itself. Any and all roles that include documenting, archiving, etc. are used by the DocStar systems. They use it to file everything away. It’s funny; we are a paper company that is paperless.
We have been using DocStar document management software for over 5 years. We are very pleased with the results. It has improved our productivity by eliminating the need for employees to search through multiple online file or sets of flat files for a specific drawing and eliminated employees searching for files that are sitting on co-workers’ desks.
We chose DocStar and Mosaic in part because M-Financial had already vetted the solution. We knew it would meet our compliance requirements.
One of the biggest benefits we derive from DocStar is the convenience it provides our advisors in accessing paperwork when planning for, or during client meetings. We are currently using DocStar as our Compliance Books and Records. We have easy access to in-house and satellite advisors’ files for our on-going internal audits.
The DocStar system is fantastic. I love it and rave about it to whomever will listen. Ken is also a really great guy to work with. He has been unfailingly honest, concerned with customer service, punctual, reliable, and personable. I highly recommend Ken and Mosaic and DocStar to any small business which wants an easy-to-use, truly functional electronic filing system.
As long as you have the paper there, you’re going to always try and go back and find it. But once you see it’s gone, it forces you to move to the DocStar system. And then you find you get things about five times faster and you get everything in one search, rather than have to go to two or three different files.
The DocStar application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team (at Mosaic) to everyone.
DocStar saved time in responding to customer requests…competitors boast about one-day turnaround, we can deliver quotes within two to three minutes with DocStar.
DocStar feels like a natural extension of TAM.
Being an association, we have tremendous amounts of paper, including membership rosters and things of that nature. Using DocStar has let us go out and retrieve documents much more easily.
“We found DocStar’s ability to automatically generate customized checklists for every loan type was a big advantage.”
It is much easier for us to look up loan file data because the system is available right at our desk. Searching and finding documents is fast, easy and has improved our banks operational efficiency.
As a municipal utility, we use DocStar to store a variety of different documents such as applications, contracts, work orders, and maps. Our police department and administrative office also use the system to save various documents…We are very pleased with how simple DocStar is to setup and use, and Mosaic has been an excellent business partner.
Today we can answer questions within minutes that in the past could have taken days because we would have had to requisition documents that are stored off-site and then manually search those documents. Now, one click of a mouse instantly pulls up the documents and maps for a specific area or property.
With DocStar, our process has improved giving our employees time to concentrate on their most important task, collecting receivables. We no longer have to spend time and resources searching, copying and refilling documents.
The DocStar system is fantastic. I love it and rave about it to whomever will listen. Ken is also a really great guy to work with. He has been unfailingly honest, concerned with customer service, punctual, reliable, and personable. I highly recommend Ken and Mosaic and DocStar to any small business which wants an easy-to-use, truly functional electronic filing system.
Having 35-40 fewer file cabinets to contend with may sound like benefit enough, but the Urbana School District has realized multiple advantages from moving its document management systems over to DocStar. The public has noticed a dramatic improvement in the ease of access to existing student records. That has been our biggest win so far. When people come in to get their transcripts, they don’t have to go through a lot of file cabinets or search through boxes of microfilm any more. We can find them so easily in DocStar!
We have been using DocStar as a Storage and retrieval database for over 5 years. We are very pleased with the results. It has improved our productivity by eliminating the need for employees to search through multiple online file or sets of flat files for a specific drawing and eliminated employees searching for files that are sitting on co-workers’ desks.
Manufacturer audits used to be a nightmare because it took many hours to retrieve repair orders requested by Mercedes Benz to confirm that the service performed was, in fact, under warranty. Now, these audits have been vastly simplified as the auditor simple sits at a PC and enters RO numbers to “audit” repair orders in question. No one at RBM needs to be directly involved in this audit process.
Going paperless with the help of Mosaic helped us grow from a $30 million dollar company to over $200 million in revenue without increasing the size of our accounting staff.
DocStar with its OCR and Barcode capabilities has already saved hundreds of man hours in the scanning process and will reduce the need for bulky expensive storage rooms. Peachtree Corners teamed with Mosaic Corp to implement DocStar and they have been wonderful to work with and we are looking forward to many years as partners.
