In September of 2001, Mosaic Corporation implemented the DocStar [now Epicor] document imaging system for our offices and this investment has dramatically changed our business processes for the better. Since we moved to document imaging with Mosaic, many GA-based Lenders, Closing Attorneys and Real Estate firms have adopted the same technology. We highly recommend DocStar [now Epicor] and Mosaic.
The DocStar [now Epicor] application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team [at Mosaic] to everyone.
We have been using DocStar [now Epicor] document management software for over 5 years. We are very pleased with the results. It has improved our productivity by eliminating the need for employees to search through multiple online file or sets of flat files for a specific drawing and eliminated employees searching for files that are sitting on co-workers’ desks.
We chose DocStar [now Epicor] and Mosaic in part because M-Financial had already vetted the solution. We knew it would meet our compliance requirements.
One of the biggest benefits we derive from DocStar [now Epicor] is the convenience it provides our advisors in accessing paperwork when planning for, or during client meetings. We are currently using DocStar [now Epicor] as our Compliance Books and Records. We have easy access to in-house and satellite advisors’ files for our on-going internal audits.
The DocStar [now Epicor] system is fantastic. I love it and rave about it to whomever will listen. Ken is also a really great guy to work with. He has been unfailingly honest, concerned with customer service, punctual, reliable, and personable. I highly recommend Ken and Mosaic and DocStar [now Epicor] to any small business which wants an easy-to-use, truly functional electronic filing system.
The DocStar [now Epicor] application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team [at Mosaic] to everyone.
As a municipal utility, we use DocStar [now Epicor] to store a variety of different documents such as applications, contracts, work orders, and maps. Our police department and administrative office also use the system to save various documents…We are very pleased with how simple DocStar [now Epicor] is to setup and use, and Mosaic has been an excellent business partner.
Having 35-40 fewer file cabinets to contend with may sound like benefit enough, but the Urbana School District has realized multiple advantages from moving its document management systems over to DocStar [now Epicor]. The public has noticed a dramatic improvement in the ease of access to existing student records. That has been our biggest win so far. When people come in to get their transcripts, they don’t have to go through a lot of file cabinets or search through boxes of microfilm any more. We can find them so easily in DocStar [now Epicor]!
Manufacturer audits used to be a nightmare because it took many hours to retrieve repair orders requested by Mercedes Benz to confirm that the service performed was, in fact, under warranty. Now, these audits have been vastly simplified as the auditor simple sits at a PC and enters RO numbers to “audit” repair orders in question. No one at RBM needs to be directly involved in this audit process.
DocStar [now Epicor] with its OCR and Barcode capabilities has already saved hundreds of man hours in the scanning process and will reduce the need for bulky expensive storage rooms. Peachtree Corners teamed with Mosaic Corp to implement DocStar [now Epicor] and they have been wonderful to work with and we are looking forward to many years as partners.
