About CSA
Central Service Association has a strong heritage that is rooted in serving utility systems. Since our founding by five utilities in 1938 when they needed a third-party provider to manage their billing and payment processes, CSA has grown and evolved, but our focus is still solely on providing dependable and innovative technology solutions to utility systems.
We are proud to announce that Mosaic Corporation has partnered with CSA to provide best-in-class document automation software packages to our members that include the things you need, like AP & AR Processing, to offer the best service to your customers.
Our goal with offering these technology solutions to you is to help your team gain efficiency to focus on growing your business…instead of just maintaining it!
Mosaic Corporation
Mosaic’s specialty is in helping organizations use the power of Enterprise Content Management to digitally transform their “paper-based” (manual) business processes into more efficient, automated “paperless” workflows that drive efficiency, increase security, lower costs and scale infinitely.
We help our clients transform their manual document-centric process into a series of cohesive, easy-to-use paperless workflows that automatically route documents to users or groups, send notifications, provide guided user interaction, and put the information you need at your fingertips with easy, automated searches.
In business for over 25 years, Mosaic’s entire focus is Enterprise Content Management, and we are the #1 paperless automation partner in Epicor Software’s Platinum Partner Network.
In September of 2001, Mosaic Corporation implemented the DocStar [now Epicor] document imaging system for our offices and this investment has dramatically changed our business processes for the better. Since we moved to document imaging with Mosaic, many GA-based Lenders, Closing Attorneys and Real Estate firms have adopted the same technology. We highly recommend DocStar [now Epicor] and Mosaic.
The DocStar [now Epicor] application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team [at Mosaic] to everyone.
The DocStar [now Epicor] system is fantastic. I love it and rave about it to whomever will listen. Ken is also a really great guy to work with. He has been unfailingly honest, concerned with customer service, punctual, reliable, and personable. I highly recommend Ken and Mosaic and DocStar [now Epicor] to any small business which wants an easy-to-use, truly functional electronic filing system.
Manufacturer audits used to be a nightmare because it took many hours to retrieve repair orders requested by Mercedes Benz to confirm that the service performed was, in fact, under warranty. Now, these audits have been vastly simplified as the auditor simple sits at a PC and enters RO numbers to “audit” repair orders in question. No one at RBM needs to be directly involved in this audit process.
DocStar [now Epicor] with its OCR and Barcode capabilities has already saved hundreds of man hours in the scanning process and will reduce the need for bulky expensive storage rooms. Peachtree Corners teamed with Mosaic Corp to implement DocStar [now Epicor] and they have been wonderful to work with and we are looking forward to many years as partners.
