The DocStar [now Epicor] application has enabled us to effectively and efficiently manage all of our payables, through multiple approval layers; and yet reduce our accounting staff requirements. The system saves time, payroll dollars, file cabinet space, and of course paper. I would recommend Ken and his team (at Mosaic) to everyone.
DocStar [now Epicor] saved time in responding to customer requests…competitors boast about one-day turnaround, we can deliver quotes within two to three minutes with DocStar [now Epicor].
As long as you have the paper there, you’re going to always try and go back and find it. But once you see it’s gone, it forces you to move to the DocStar [now Epicor] system. And then you find you get things about five times faster and you get everything in one search, rather than have to go to two or three different files.
DocStar [now Epicor] feels like a natural extension of TAM.
Being an association, we have tremendous amounts of paper, including membership rosters and things of that nature. Using DocStar [now Epicor] has let us go out and retrieve documents much more easily.