Mohawk Fine Papers Inc.

Mohawk Fine Papers manufactures and distributes premium uncoated paper and coated stock. They pride themselves in being the first major manufacturing company to derive 100% of their electricity from wind power. Mohawk ranks as the largest maker of premium printing, writing and imaging papers in the country.

The privately-owned, over 150 year old company runs three paper mills—one in Cohoes, NY another in nearby Waterford, NY, and a third in Hamilton, OH. It also operates a distribution center in Albany, NY, a warehouse and converting center in Saybrook, OH, a sales office in Scotland and a distribution center in the Netherlands. In all, the company employs roughly 725 people—including 75 corporate office employees. Today Mohawk distributes papers in more than 50 countries worldwide.

  • Implemented in financial services department in 2006 and expanded throughout the organization.
  • DataLink integrates HR payroll and ERP systems.
  • Employees save time and focus on higher-value tasks.

Paper company is virtually paperless

Mohawk purchased DocStar ECM in 2006. Its ease of installation and ease of use are big factors in our decision and plus, the price was right. And it is a product that does exactly what they need it to do—and then some.

Initially, the product was only employed in the accounting and financial services sector of Mohawk’s organization. Today, every shop, every office and every department use DocStar ECM.

DocStar is a product that has allowed Mohawk, a paper company, to go paperless! The system’s flexibility and more importantly, its ease of use helped drive growth across the organization. There’s virtually no training involved; turn it on and start working – anyone can figure out how to use it.

With DocStar, geography doesn’t separate Mohawk’s remote offices like it used to. Everyone can look at things in the system—whether they’re at a distribution center or at a facility in Ohio or in another department in their main office—and they can do it in an extremely efficient manner.